Thank you for choosing to shop with us. I’m sure you have lot of questions in your head. I have compiled answers to the most frequently asked questions. Hope this helps. In case if you didn’t find answer to what you are looking for, you know how to reach me.
Which countries do we ship to?
GGC Countries – Bahrain, Qatar, Saudi Arabia, Oman, UAE
How long does it take for the order to get delivered?
Kuwait - Orders will be delivered within 24hrs of placing your order and completing payment.
GCC - Orders are processed within 24hrs of completing the payment and dispatched within 2 working days. Once dispatched, the orders will be delivered in the next working day or within 3-5 days depending on the courier availability.
Are there any additional charges for delivery?
Kuwait - No additional charges
GCC - There might be a small value of customs or local clearance charges applied at the destination country which is not covered by us. You might need to pay this upfront while collecting your order.
How can I track my order?
For GCC deliveries, you will receive an email with a tracking number within 24-48hrs of your order and payment.
What are the different modes of making a payment?
Option 1: Cash on Delivery (COD) Only for KUWAIT
Option 2: Debit or Credit Card
Option 3: Pay by Link - A payment link will be sent from Hesabe-Merchant to your registered mobile number or email through which you can make online payment.
Are products sold on our website is original?
All our products are originals, sourced directly from the manufacturers or authorized distribution channels. Also we take pride in being the authorized distributors for brands including Jessicurl, Curl Keeper, Inahsi Naturals and many more from our range.
Are our products only for Curly Hair?
No, our products are suitable for anyone who wants to maintain healthy hair routine, but our styling products are specifically crafted to wavy, curly, coily and kinky hair.
How do we know which products suit my hair?
Email, Whatsapp & DM on our instagram @thecurlnation are few ways to reach us if you need help with product selection.
How much each ounce mentioned in the size refers to?
These are the closest measurement of each ounce referred in the product size.
The actual product sizes may vary a little than these measurements.
2Oz - 59.15ml, 4Oz - 118.30ml, 6Oz - 177.44 ml, 8Oz - 236.88ml, 10Oz - 295.70ml